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Getcandl
Legal

Terms of Service

Last updated: 16 August 2026

These terms govern your use of Getcandl. By creating an account, you agree to them. They are written to be readable. Please do.

The service

Getcandl is a birthday reminder application that helps you remember important dates, prepare thoughtful gifts, and keep a log of what you gave each year. We provide:

  • Email reminders at 7 days, 3 days, and on the day of each birthday
  • Gift suggestions personalised to each contact (Pro plan)
  • A gift history log (Pro plan)
  • A web app optimised for mobile use

Your account

You must provide a valid email address to create an account. You are responsible for keeping your account secure and for all activity that occurs under it. You must be at least 16 years old to use Getcandl.

We use passwordless authentication (magic links and Google Sign-In). You are responsible for keeping access to your email account secure.

Free and Pro plans

Getcandl is free for up to 5 contacts with core reminder functionality. The Pro plan unlocks unlimited contacts, gift suggestions, and the full gift history log.

FeatureFreePro
ContactsUp to 5Unlimited
3-stage remindersโœ“โœ“
Gift suggestionsโ€“โœ“
Gift history logโ€“โœ“

Billing and cancellation

Pro is available at โ‚ฌ34.99/year or โ‚ฌ4.99/month, including EU VAT. Payments are processed by Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You retain access to Pro features until then. We do not offer refunds for partial periods, except where required by EU consumer law.

Your data

You own your data. We do not claim any rights over the contacts, gift history, or notes you enter. You may export or delete your data at any time. See our Privacy Policy for full details.

Acceptable use

You agree not to:

  • Use Getcandl for any unlawful purpose
  • Attempt to gain unauthorised access to other users' data
  • Reverse engineer, scrape, or copy the service
  • Use the service to send unsolicited messages to others
  • Enter false, misleading, or harmful content. Getcandl is a personal tool, not a platform for third-party data collection

Service availability

We aim for high availability but do not guarantee uninterrupted service. Reminder delivery depends on third-party email infrastructure. We are not liable for missed reminders caused by email delivery failures, spam filters, or service outages outside our control.

Limitation of liability

Getcandl is provided "as is". To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service, including without limitation any missed birthdays, failed gift purchases, or relationship consequences thereof.

Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

Changes to the service or terms

We may update these terms from time to time. If we make material changes, we will notify you by email at least 14 days before they take effect. Continued use of Getcandl after the effective date constitutes acceptance of the updated terms.

We may also change pricing, features, or plans. Existing subscribers will be notified of price changes at least 30 days in advance and may cancel before the new price takes effect.

Governing law

These terms are governed by the laws of France. Any disputes shall be subject to the exclusive jurisdiction of the courts of France, except where EU consumer law requires otherwise.

Contact

Questions? Email us at hello@getcandl.app.

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